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Helping Your Team Understand Service Parts Management

Let’s be honest – not all CEOs and CFOs have a background in reverse supply chain management. They understand the bottom line and the strategies to achieve it, but they don’t necessarily focus on the...

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Four Metrics to Measure Reverse Supply Chain Health

When potential customers come to ReSolve for help in managing their reverse supply chain, the first thing our reverse logistics management experts do is evaluate the scope of their current situation....

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Key Inventory Metrics for Lean Planning

Lean planning is a service parts management approach that focuses on minimizing inventory risks, which is done through proper application of continuous flow principles. Inventory that is properly...

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A Fresh Look at Product Returns Management

Cost center. Necessary evil. Resource-draining burden. These are all ways that I have heard employees describe the process of managing technology product returns planning at their organization. Would...

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Product Returns Management Minimizes Risk from Supply Chain Disruptions

Have you ever considered utilizing the reverse supply chain to protect your company against unforeseen supply chain disruptions? An effectively managed reverse logistics operation can reduce dependence...

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The Value of Advance Exchange Inventory

A friend of mine recently purchased a new smartphone. However, within just a few weeks, the phone began malfunctioning. Needless to say, my friend was not very pleased with the manufacturer. He took it...

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Build a Greener Supply Chain with Reverse Logistics

Green is the color of the week, as millions of people around the world gear up to celebrate St. Patrick’s Day on March 17.So … we thought it would be a good time to mention that green is the color of...

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Download Free RMA White Paper

Is your company recovering the most possible value from electronic component return material authorization (RMA) claims…or does it often feel like you’re recovering closer to nothing at all? If it’s...

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Leading the Way with R2 Certification

Did you know that ReSolve is an R2-certified reverse logistics provider? ReSolve’s parent company, Arrow Electronics, achieved Responsible Recycling Practices (R2) certification at its facility in...

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Earth Day and E-Waste

On April 22, millions of people in more than 175 countries celebrated Earth Day, a day dedicated to spreading awareness about environmental issues. One of those issues is the rapidly increasing amount...

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Quality Assurance for Reverse Logistics

Quality assurance is a hot topic in the forward electronics supply chain. The increasing threat of substandard or counterfeit parts has made it essential for reputable independent distributors to adopt...

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A Case for Lean Planning: Product Reintroduction Reduces Last-Time Buy...

Last-time buys (LTBs) can be an enormous expense for OEMs and service organizations that manage spare parts. For one, LTBs are typically procured at a premium price. Secondly, spare parts managers...

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Infographic: The 10 Rs of Reverse Logistics

Although reverse logistics processes can seem complicated at first glance – and indeed require expert navigation in practice – ReSolve has developed an infographic that explains the “10 Rs of Reverse...

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The Tangled Web of E-Waste Regulations

By now most electronics manufacturers and service providers know that they need to properly recycle or dispose of end-of-life materials that come through their reverse supply chains. But the number of...

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Reverse Logistics: The Upsides of Teardown

In reverse logistics, teardown is the act of disassembling a finished good, such as a laptop or tablet, to harvest its components for reuse and value recovery. It is a key part of almost every...

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Chain of Custody Report: Don’t Let Your Assets Leave Home Without It

Data breaches involving electronic assets can result in severe fines and even imprisonment under regulations such as the Gramm-Leach-Bliley Act, the Sarbanes-Oxley Act, and the Safe Harbor Principles....

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New White Paper Discusses Inventory Risk Mitigation

The reverse supply chain is laden with inventory risks, particularly when the inventory contains electronic components. If your company is dealing with product returns or end-of-life assets, you worry...

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Kitting Service Simplifies Service Parts Management

In the electronics industry, kitting is a service commonly used on the forward side of the supply chain. Many manufacturers prefer to outsource their new package assembly projects to third-party...

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New Options in Reverse Logistics: Product Recall Management

By now OEMs are starting to realize the substantial gains made by implementing (typically by outsourcing) efficient product returns and service spares management programs. Most industry reverse...

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All-in-One Reverse Logistics Management

Many elements go into a robust reverse logistics program for an OEM. There is product returns management, which includes sorting, teardown, testing and inspection, and kitting. You may have repair...

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